Network Engineer Parsonline

  • Full Time

  • Tehran

      -   Tehran

Posted 10 months ago

Job Description

-Provide network monitoring and incident response -Ensure the smooth running of the network and services -Follow-up tasks/issues due the specified SLA -Troubleshoot incoming incidents and following support requests -Escalate to appropriate teams or other expert engineers -Document and communicate on cases from inception to resolution -Ensure smooth hand off of cases to other team resources, as may be required -Support continuous improvement to monitoring services and internal processes -Real time service monitoring and corresponding to respective possible issues -Support broadband clients and report their problems via ticketing system -Provide periodic report to customers and business groups

Requirements

-At least 2 years experience in computer network field -Preferably IT or related Computer B.Sc. (or higher) -Experience managing, supporting and deploying network infrastructures -Experienced in Cisco switching and routing in CCNP level -Familiar with wireless P2P links and MikroTik routers and APs -Strong teamwork, interpersonal skill and interested in knowledge upgrading -Strong organizational skills and the ability to set priorities in a high pressure environment -Strong commitment to exceptionally high standards in the work environment -Rotational Shiftwork -Familiar with ITIL -Gender Preference: Male -Good command of English

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