Arranging weekly deliveries and returns with customers and internal departments.
Daily follow up on sales progress according to delivery plan.
Providing monthly sales outlook and weekly reporting on realized sales and risks ahead.
Effective communication and follow up on customers’ urgent requests.
Active participation in S&OP sessions and providing inputs (monthly, and12-month rolling forecast).
Monitoring and managing inventory level according to company policies.
Measuring service level and delivery deviations (OTIF).
Daily follow up of internal activities like issuing invoices, order intake and backlog reports; issuing insurance documents; entering orders, forecast, and sales data in internal documents, ERP System, and governmental portals.
Conduct satisfaction surveys and follow up on action plans to increase customers’ satisfaction.
Requirements
A confident, trustworthy, and dynamic personality with a genuine desire to provide support and service to customers.
Excellent teamwork skills, able to work as part of a team for collective goals.
Responsive, with excellent communication skills for effective collaboration with customers and internal departments.
High skills in Microsoft Excel.
Results-driven attitude, organized and self-motivated.
Able and eager to learn and develop new skills quickly.
Possess excellent detail orientation and follow-up skills.
Excellent time management skills and the ability to meet deadlines.
Able to prioritize and deliver under pressure and challenging situations.
