-Maintain daily performance of computer system
-Resolve minimal technical problems with Local Area Networks (LAN)
-Respond to user inquiries regarding computer software or hardware
-Install, implement and maintain application control and other security programs
-Maintain and perform data backup operations
-Provide and manage maintenance contracts for IT related H/W and services
-Manage IT consumable warehouse and forecast W/H balance
-Maintain CCTV infrastructure
-Identify and escalate situations requiring urgent attention
-Track and route problems and requests and document resolutions
-Install and perform minor repairs to hardware, software or peripheral equipment, following design or installation specifications
-Develop training materials and procedures and train users according to policies
-Confer with staff, users and management to establish requirements for new systems or modifications
-Bachelor degree in IT, Software Engineering or similar field background
-3 years of experience in a similar environment
-Proficiency in Microsoft excel and PowerPoint
-Ability to work to deadlines, under pressure and the willingness to put in extra hours when needed
-Communicative and Problem Solver
-Familiarity with Microsoft MCSE is required
-Familiarity with VMware Virtualization Solutions (vSphere, ESXi, Horizon, View, HA implementation) is advantageous
-Familiarity with structured cabling is advantageous
-Ideal Age Range: 25 - 33
-Must be fluent in English
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Samsung Electronics is divided into 4 strategic business areas - Home Network, Mobile Network, Office Network and Core components. Also, we have pioneering products and technology in the semiconductors, telecommunication devices and home appliances field, which will make Samsung Electronics a most competitive total solution provider in digital convergence.
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