Job Description
-Technical man/woman in IT included hardware and software for troubleshooting PC, Laptop, Printer and be expert in OS installation on PC and laptop
-Provide telephone support related to networking or connectivity issues
-Analyze network data to determine network usage, disk space availability, or server function
-Install or repair network cables (passive experience-including fiber optic cables), new network hardware or software systems (security or firewall software)
-Design Data Storage, Data Backup and Archiving, Data Replication for Enterprises and Data Centers
-Tune performance and ensure high availability of infrastructure servers, backup
-Implementing, Programming tasks such as Designing, developing, bug fixing and improving application performance
-Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed
-Maintain and improve the performance of overall IT related staffs on daily basis (hardware, software, network, internet connectivity) including: troubleshooting based on user’s demand (over the phone, by remote connection, presence at their stations), installing software, renew licenses, change the outdated hardware
-Manage servers, active directories, user groups etc. and ensure the effectiveness and efficiency of domain
-Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, DHCP, and IIS.
-Maintain the security of the network and administer internal controls, having overall control of antivirus and firewall
-Overall supervision of IT requisitions and coordinate with procurement department and store
-Mastering of CCTV and central phone system