Job Description
- Troubleshooting and fixing workstations, including operating systems, general and specialized programs, and hardware.
- Installing and maintaining devices, printers, scanners, computers, etc.
- Configuring and maintaining network devices such as switches, routers, modems, and access points.
- Setting up and maintaining servers.
Requirements:
- Familiar with Windows operating system up to MCSE level.
- Familiar with active and passive network equipment.
- Mastery of server virtualization tools.
- Mastery of basic concepts of information security.
- Familiar with passive networks and CCTV cameras (server room facilities, trunks, cabling).
- Basic knowledge of Active Directory Domain and Network+ is essential.
- Proficiency in specialized English at the level of understanding and searching for technical problems.
Personal Characteristics:
- High public relations, strong communication skills, and teamwork spirit.
- Quick learning and eagerness to learn.
- Organized and accurate in doing things.
- Sufficient patience and perseverance to support users.
- Ability to solve problems, research, and develop.
- Ability to interact effectively with users in person, by phone, and in writing.
- Skills in documentation, report writing, and reporting to management.