مدیر جنرال سرویس

Job Description

About Khodro45

At Khodro45, we're building a smarter, more transparent automotive marketplace. Every day, thousands of customers trust us to buy and sell cars with confidence, supported by technology, operational excellence, and exceptional customer experience.

As we continue to grow, we're looking for a General Services Manager who can create an efficient, safe, and well-organized workplace that enables every team to do their best work.

About the Role

The General Services Manager is responsible for overseeing all administrative and workplace operations across Khodro45's offices and facilities. This role ensures that our work environment is safe, efficient, cost-effective, and aligned with the company's growth.

You will lead the General Services team while working closely with Finance, HR, IT, Security, Procurement, and business leaders to continuously improve workplace operations and employee experience.

What You'll Do

Facility Management
Manage day-to-day office operations and facility maintenance.
Ensure offices remain clean, safe, functional, and compliant with regulations.
Oversee preventive and corrective maintenance programs.
Coordinate office expansions, relocations, renovations, and space planning.
Vendor & Contract Management
Manage relationships with facility, cleaning, security, maintenance, transportation, and other service providers.
Negotiate contracts and monitor vendor performance.
Ensure service quality while optimizing costs.
Workplace Operations
Oversee office supplies, furniture, equipment, and workplace services.
Improve office processes and operational efficiency.
Maintain workplace standards across all company locations.
Budget & Cost Management
Prepare and manage General Services budgets.
Monitor operational expenses and identify cost optimization opportunities.
Track spending and ensure budget compliance.
Health, Safety & Compliance
Ensure compliance with workplace health, safety, and environmental regulations.
Develop emergency preparedness and business continuity plans.
Lead workplace inspections and risk assessments.
Team Leadership
Lead, coach, and develop the General Services team.
Set goals, KPIs, and performance expectations.
Foster a culture of ownership, responsiveness, and continuous improvement.
Cross-functional Collaboration
Partner with HR to improve employee workplace experience.
Collaborate with IT on office infrastructure needs.
Work closely with Finance on budgeting and procurement planning.
Support company events, executive meetings, and operational initiatives.

Required Qualifications

Bachelor's degree in Business Administration, Industrial Management, Engineering, or a related field.
5+ years of experience in General Services, Administration, or Facilities Management.
At least 2 years of people management experience.
Experience managing multiple vendors and service contracts.
Strong understanding of workplace operations and facility management.
Budget planning and cost control experience.
Excellent organizational and problem-solving skills.
Strong negotiation and communication abilities.
Proficiency in Microsoft Office (especially Excel).

Preferred Qualifications

Experience in fast-growing technology or multi-site organizations.
Familiarity with workplace health and safety regulations.
Experience implementing operational improvement initiatives.
Knowledge of procurement and contract management best practices.
Success in This Role

Successful candidates are:

Highly organized and detail-oriented.
Calm under pressure and solution-focused.
Strong owners who proactively solve problems.
Skilled at balancing employee experience with operational efficiency.
Excellent relationship builders across teams and vendors.
Comfortable managing multiple priorities simultaneously.