Job Description

- Provides secretarial and administrative support to the General Manager - Reviews, determines the priority and routes incoming correspondence, reports, requests and Instructions; handles or refers matters as directed - Coordinates work with other departments and support staff to ensure a high performance - Ensures materials and reports for signature are accurate and complete - Schedules, prepares agenda and meeting materials and types minutes for various meetings - Receives telephone calls, providing information and handling issues that may require sensitivity - Solving customer issues or providing customer services - Scheduling employee work times and day-to-day supervision of employees - Conflict resolution and disciplining - Selecting new employees by choosing a few applicants with the most potential and then work with the manager through the selection process - Address customer concerns and explain company policies - Completing reports that would be submitted to the manager upon his return. - Researches and assembles information from a variety of sources for the preparation of reports and correspondence for the General Manager