Job Description
We are currently recruiting for an Airport Services Agent:
You will support the operation by providing service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst traveling. You will ensure quality service and adherence to safety policies and security standards.
Specific Accountabilities:
- Organizing check-in counters and coordinating documentation issues.
- Flight handling and monitoring of airside and ramp activities during ground time
- Liaising with check-in, transfer desk, and other related areas for the smooth acceptance of passengers.
- Escorting and directing arriving and departing passengers to the respective areas such as premium lounges and boarding gates.
- Assisting the Duty Officer in handling company materials and records.
- Liaising with the Ground Handling agent (GHA) for quick processing of smooth and safe flights.
- Ensuring passengers are assisted smoothly through airport facilities.
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit.
- Supervising GHA staff during all flights to ensure Salam Air standards of service quality are maintained.
