Job Description
Main responsibilities are: - Establishing the after sales network all over the country; - Following up the warranty and guaranty claims to logically achieving an acceptable result; - Providing a preventive maintenance plan and periodically customers’ visits; - Providing a list of necessary spare parts that are required to be kept in stock based on the number of existing machines in Iran; - Providing after sales services contracts to customers; - Expanding the service network and tracing potential customers.
Requirements
- Master’s Degree in Mechanical Engineering from a state university; - Familiar with diesel engines and industrial / agricultural machineries; (Familiarity with any of the brand names is preferable) - Ability to train the relevant staff; - Proven understanding of customer satisfaction and business vision; - Age range preferably between 30-45
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