● Collection of product requirements through research methods (User Requirement gathering and System Requirement gathering).
● Plan and implementation of various quantitative and qualitative research projects.
● User-centered research including basic research and evaluation.
● Document every step of the research process.
● Analyze user behavior with tools such as Google Analytics, Hotjar, FireBase and etc.
● Perform usability tests and types of product evaluation tests.
● Identify and analyze users' pain points based on user research.
● Research and identify problems, needs, goals, and desires of product managers.
Requirements
● At least 2 years of relevant experience in the field of user experience researcher.
● Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
● In-depth understanding of UI design and basic principles of user experience.
● The desire for continuous learning and interaction.
● Ambitious and positive attitude towards work.
● Ability to receive constructive criticism to improve the end result.
Specialized abilities:
● Experience of User Interview and Usability Test sessions.
● Mastering the concepts and tools of analytics and monitoring the user experience of the product.
● Mastering the concepts and rules of user experience design and user interface (UX).
● Ability to document the product design process (Research).
● Familiarity with product design evaluation methods (Usability Test and Heuristic Evaluation).
● In-depth knowledge of quantitative and qualitative analysis.
● A critical thinker and a practical problem solver.
● Interest in CX and customer orientation.
● Familiarity with the methods of evaluating the designs done (quantitative and qualitative).
● Familiarity with data collection methods for designing persona users.