Training and Development Specialist

Job Description

This role must design or conduct work-related training and development programs to improve individual skills or organizational performance. In addition, he/she must work to understand the unique perspective of the different roles within the organization, their wants, needs, and priorities.

• Obtain, organize, or develop training procedure manuals, guides, or course materials.
• Offer specific training programs to help workers maintain or improve job skills.
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Monitor, evaluate, or record training activities or program effectiveness.
• Develop alternative training methods if expected improvements are not seen.
• Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
• Evaluate selection or testing techniques by conducting research or follow-up activities.
• Implement strategies to include employee engagement, and may manage programs designed to foster it, such as employee recognition programs, engagement surveys, and other activities aimed at creating a positive work environment and increasing retention across the organization.