Technical Support

Job Description

Employee shall start her work as TECHNICAL SUPPORT, being responsible for: Scope of the employee's duties and responsibilities: ♦ Implementing all technical Reynaers resources to be able to support the customers efficiently on a local level. Which means to use intranet and computer archive to answer customer's questions. ♦ Communication with technical department in Reynaers Aluminium in Belgium, Turkey and Iran. ♦ Give, within the scope of the requested projects, technical advice/consultation towards the architect/fabricator/builder concerned. ♦ Works out the first project proposal(s), possibly together with the project cell in Belgium, and negotiates this/these with the local parties concerned until a sales agreement is reached. ♦ Responsible to allow a good communication in between customers, local technical and investor regarding technical questions and get support from Turkey and Belgium in cases that the information is not sufficient. ♦ Training local customers regarding the Reynaers systems and resources. ♦ Price calculations (Reynapro) and CAD sections. ♦ Analysing technical proposals. ♦ Offering optimal technical solutions. ♦ Stability calculations. ♦ Preparation technical presentations for sales meetings, architect seminars, customer meetings etc. ♦ Preparation price analyses, comparison with competitors. ♦ Follow-up civil/structural related local codes and standards.