Support Engineer

Shabakeh Gostar Tehran

Posted Over a month ago

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Salary

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Job Description

Support Engineer for IT Security Products - Installation, configuration and technical support of network security products (firewall, antivirus, ...) in medium to large enterprise networks. - Technical support involves visit to customer sites across country, remote access, telephone and email. - Documentation, writing/translating technical documents, customer training and taking part in training courses and certification are also expected. - Working in a team of engineers and reporting directly to Support Group Manager. - Working hours 08:00 - 16:00, Sat - Wed. Flexibility is highly expected.

Requirements

Requirements - BSc Engineering degree in IT related subjects - Excellent knowledge of network software and hardware - Interested in IT Security field - At least 2 years of experience as a Network Support Engineer or Admin - Work experience in supporting network security products (enterprise scale) would be an advantage - Having Microsoft and Cisco certificates would be an advantage - Having certificates in IT Security courses would be an advantage - Patient with good communication skills - Ready for flexible and extra hours

Employment Type