Job Description

About Us

Khodro45 is one of Iran's leading used car marketplaces, with over six years of experience in the automotive industry. We provide a secure, seamless, and fast platform for buying and selling pre-owned vehicles, delivering a transparent and reliable experience for both buyers and sellers.

Key Responsibilities
Lead, coach, and evaluate the performance of branch teams, including Branch Supervisors and Vehicle Inspection Specialists, across the assigned region.
Develop and monitor operational plans to ensure the effective performance of all teams under your supervision.
Apply strong negotiation and persuasion techniques to support successful vehicle transactions.
Drive customer satisfaction by maintaining a customer-centric approach and ensuring a high-quality customer experience.
Implement customer satisfaction measurement initiatives, loyalty programs, and effectively handle customer complaints.
Analyze regional performance data, prepare regular management reports, and provide data-driven insights and recommendations to senior management.
Maintain direct communication with the General Manager of Branch Operations regarding regional performance and operational matters.
Ensure compliance with company policies, procedures, operational standards, and internal regulations.
Support employee development through coaching, training, and reinforcing the company's culture and values.
Resolve operational challenges and effectively manage conflicts within branch teams.
Requirements
Previous experience in the automotive industry is mandatory.
Strong knowledge of the used car market and vehicle sales processes.
Understanding of the automotive sales supply chain.
Proven leadership and people management skills.
Strong problem-solving abilities with a focus on process improvement.
Passion for continuous learning and staying updated with industry trends and best practices.
Ability to thrive in a fast-paced startup environment with a collaborative mindset.
Excellent communication, interpersonal, and negotiation skills.
High emotional intelligence and strong relationship-building abilities.
Independent, proactive, and value-driven approach to work.

What We Offer:
Competitive salary with timely payments.
Social Security Insurance from your first day of employment.
Supplementary health insurance for employees and their eligible dependents.
Continuous learning and professional development opportunities.
A dynamic, innovative, and collaborative work environment with modern facilities.
Performance-based bonuses and incentive programs.

Employment Type

  • Full Time

Seniority

Details

Employment type

  • Full Time

Seniority

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