Senior Sales Manager (Gold & Jewelry)

Job Description

Key Responsibilities:
* Market Growth & Development: Identifying target customers and designing strategic market expansion and growth plans.
* Market Intelligence: Conducting market needs assessments and comprehensive competitor analysis.
* Sales Strategy & Campaigns: Designing, implementing, and optimizing customer acquisition campaigns and sales proposals.
* Content Planning: Developing content calendars aligned with sales objectives.
* Marketing & Media Coordination: Planning and evaluating advertising activities and managing collaborations with media outlets and influencers.
* Budget & Performance Management: Managing budgets and monitoring Customer Acquisition Cost (CAC), conversion rates, and channel ROI.
* Market Pricing Alignment: Monitoring daily gold market rates and coordinating transactions in accordance with market fluctuations.
* Inventory & Transaction Management: Overseeing gold inventory management and ensuring precise recording of all transactions.
* Stakeholder Relations: Collaborating with industry stakeholders, including money changers and fellow jewelers.
* Security Compliance: Adhering to strict security protocols regarding the transport and storage of gold.
* Team Leadership: Managing, directing, and organizing sales teams across various retail branches.
* Operational Oversight: Planning and monitoring the daily and weekly activities of the sales team to ensure execution excellence.
* Training & Empowerment: Training and empowering branch sales specialists in negotiation techniques, product knowledge, and customer follow-up.

Requirements & Competencies:
* Professional Experience: Minimum of 10 years in sales, with at least 5 years of experience in sales management (prior experience in the gold and jewelry industry is a significant advantage).
* Age Requirement: Minimum of 30 years of age.
* Educational Background: Bachelor’s degree or higher.
* Sales Expertise: Proficient in B2C and retail sales techniques.
* Reporting Skills: Mastery of management reporting methodologies within the sales domain.
* Communication: Exceptional interpersonal and communication skills.
* Problem-Solving: Strong analytical thinking and the ability to make critical decisions under pressure.
* Professionalism: High level of accountability, integrity, and discretion.