Job Description
As a Clinic Receptionist, you will be responsible for creating a professional and respectful experience for patients from their first point of contact through their visits and follow-ups. The role includes responding to and guiding patients, coordinating and managing appointments, recording and updating information, following up on patient-related matters, and collaborating effectively with the clinic team. Accuracy, accountability, professionalism, integrity, patient confidentiality, and teamwork are among the key qualities expected for this position.
We define success when:
Patients begin and complete their treatment with peace of mind and confidence.
Employees have opportunities to learn, grow, and develop professionally.
Managers act as coaches and support the development of their team members.
The quality of our services improves every day.
Organizational culture serves as the foundation for everyday decisions and behaviors.
Direct Manager: Senior Reception Manager
Probation Period: 2 months
Working Hours: Shift-based and negotiable; full-time availability is a key requirement.
Business Travel: Not required.
