Job Description

We are Roche

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

Summary

The Receptionist will be responsible to promote professional Roche Pars image and be a front face of the company for all visitors and callers, to ensure smooth running of Roche Pars office reception up to the required standards and to act as the first point of contact for customers, suppliers, and guests for effective response to employee/customers' requests.

The Receptionist reports to the Executive Assistant to CM & Administrative Operations Lead.

You will be responsible for:

● Answering, screening, and directing calls while accurately taking and relaying messages.
● Greeting, welcoming, and directing visitors appropriately while following security procedures.
● Managing incoming and outgoing mail, courier deliveries, and maintaining a register of all packages.
● Providing general administrative assistance, such as preparing stationery requests and handling petite cash reporting for the Executive Assistant to CM & Administrative Operations Lead.
● Supporting corporate social events (e.g., Nowrouz, Yalda) and implementing parking allocation for employees and guests.

Compliance

You are expected to adhere through your conduct to all applicable laws and regulations as well as to the high integrity standards as set forth by Roche.

Who You Are

● You have excellent command of both English and Farsi (spoken and written), combined with superior interpersonal skills.
● You have the ability to remain patient, calm, and professional, even when working under pressure.
● You have excellent planning and organizational abilities, including the capacity to prioritize duties to ensure timely achievement.
● You have demonstrated initiative and the ability to find solutions to day-to-day office challenges.
● You have high levels of discretion, reactivity, and flexibility in all interactions.
● Military service completion or exemption required for male candidates.

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