Protection Coordinator - Kerman

Job Description

Norwegian Refugee Council

Position: Protection Coordinator
Grade: 7
Reports to: Area South Manager
Supervision of: NA
Duty station: Area Office (Kerman/Iran)
Travel: 40 Percent
Project number: IRF0000
Duration and type of contract: 3 Months’ probation with possibility of extension

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and responsibilities
The purpose of the Protection Coordinator position is to implement Protection activities and support the coordination of community engagement initiatives as defined by Country Office's strategy and policy frameworks, as well as Global available resources. Protection standalone activities and promotion of community engagement will aim to improve the protection and access to assistance for displacement affected communities.

The Protection Coordinator will be responsible to implement protection activities and coordinate efforts to promote communication with, and engagement of, communities in-line with NRC Global Guidance which is under revision. Specifically, this relates to all activities in Multi-Purpose Service Centers (MPSC) across Iran. In light of the policy and current context in Iran, (s)he will identify needs and gaps related to existing and potential activities in urban settings such as settlements and Multi-purpose Service Centers. (S)he will provide regular feedback on development of outreach and activities, as well as integrated programming, through MPSCs, community-led projects, and projects with local authorities such as municipalities.

Generic responsibilities

1. Adherence to NRC policies, guidance and procedures and awareness of NRC global and regional strategies.
2. Contribute to Protection strategy development, project proposals and provide input on needs and gaps, considering where appropriate the possibility of expanding areas of response
3. Manage and implement delegated projects (activities, budget, and project documentation) as
delegated from AM in line with proposals, strategies, and donor requirements, and ensure high
technical quality
4. Provide regular progress reports to AMs and Head of Programs
5. Ensure that projects target beneficiaries most in need of protection, explore and asses new and
improved ways to assist
6. Promote and share ideas for improvement and necessary changes in the activities
7. Contribute to capacity building of program staff and transfer key skills based on strategies
8. Liaise and collaborate with relevant local authorities and other key stakeholders
9. Promote the rights of refugees and displaced in line with the advocacy strategy
10. Ensure that key learnings are extracted from operations regarding protection and incorporate them into program strategy and staff development processes as relevant.



Specific responsibilities

• Oversee activities in the MPSCs using the toolkit and approaches
• Management and oversight of activities in MPSCs, coordinating closely with relevant CCs and IPs.
• Identify, in coordination with other CCs and Partnership unit, implementation opportunities for various NRC activities in MPSCs
• Support and mentor local partners’ staff working in MPSCs
• Support and mentor local partners’ staff to map services and set up adequate signposting/referral
systems
• Coordinate, where necessary, with other partners, local or international, to expand service provision in MPSCs
• Support and mentor local partners’ staff to set-up and manage assistance desk
• Plan and implement multi-sectoral need assessments in communities in the proximity of MPSCs and inside settlements in respective provinces in accordance with Area strategies and action plans
• Support and mentor local partners’ staff to adopt a participatory approach to management of MPSC and project implementation in general
• Provide reports and updates on community feedback or engagement of individuals and communities in MPSC to CCs and promote integrated/area-based responses
• Support and encourage CCs in using participatory approaches in projects in and around the MPSC, in settlements or with municipalities
• Monitor budget expenditure and have appropriate spending plan of the project
• Document and share progress reports, case studies, programme results and the potential for replication and scaling-up with relevant stakeholders as required.
• Participation in relevant coordination forums with key stakeholders.
• Communicating and liaising with provincial authorities and related interfaces in line with project
objectives
• Provide input to colleagues for proposal writing and fundraising purposes

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Project planning: CC Specialists, partnership unit
• Area operations: Support and Program team
• Staff capacity building: CC Specialists, HR
• Implementation: CO and AO program team, local partners and authorities

Scale and scope of position

Staff: None
Stakeholders: UN agencies, INGOs, local NGOs, civil society, governmental bodies
Budgets: IRFP0000
Information: GORS, UNIT4, O365
Legal or compliance: Terms of employment, Code of Conduct, Procurement guidelines, Donor regulations

2. Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:
• Experience working in a humanitarian/recovery context – holding coordinating or managerial roles
is an asset
• Familiar with PCM specifically with formulation and implementation
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

• Ability to transfer knowledge and experience in Protection
• Experience of working with local communities
• Knowledge of Afghan Refugees’ status in Iran, needs and gaps

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency
Framework states 12 behavioural competencies, and the following are essential for this position:
• Managing resources to optimize results
• Empowering and building trust
• Communicating with respect and impact
• Planning and delivering results