Phone Sales Specialist

Job Description

At Mohammadian Group, founded in 2011 and located in Babolsar, we are seeking a driven and dedicated Phone Sales Specialist to join our dynamic sales and customer service team. As an experienced professional, you will play a key role in driving our commerce business forward and ensuring exceptional customer experiences.

Responsibilities:
- Engage with potential and existing customers over the phone to introduce and sell our products and services.
- Manage and nurture customer relationships to ensure high levels of customer satisfaction.
- Collaborate with team members to develop effective sales strategies and achieve sales targets.
- Utilize effective negotiation techniques to close sales and meet revenue goals.
- Maintain accurate records of customer interactions and transactions using our customer relationship management system.
- Stay informed about the latest industry trends and product offerings to effectively address customer inquiries and needs.

Qualifications:
- Proven experience in sales and customer service, particularly in a phone-based sales role.
- Strong communication and interpersonal skills, with the ability to persuade and influence others.
- Proficient in managing customer relationships with a commitment to delivering outstanding service.
- Effective team player who is responsible and committed to achieving team goals.
- Excellent negotiation skills and an understanding of persuasive sales techniques.
- Bachelor's degree in Business, Commerce, or Management.
- Native or proficient in English and Persian, with strong public relations skills.