Operations Expert

Job Description

You will play a critical role in the control and direction of either outbound, inbound, transit or reverse logistics areas of operations within our port/border centers. You are also responsible for: ● Managing the timely data collection to update report reduce cost per each operation, eliminate errors, and thus deliver excellent customer service. ● Driving continuous process improvement and making our customer experience better than ever. ● Checking all shipping docs. ● Working closely with our port/ border center. technology teams to align objectives between technology and operations. ● Acting as a liaison between customer service and the sales team. ● Providing data points for the preparation of business reviews and planning reports. ● Leading, motivating, and supporting a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports. ● Resolving any arising problems or complaints. ● Meeting cost, productivity, accuracy, and timeliness targets -Maintaining metrics and analyzing data to assess performance and implement improvements. ● Complying with laws, regulations, and ISO requirements. ● Location: Valiasr, Tavanir.