•Main Objective:
Fakour company is seeking talented persons to expand its telco OSS product support team
•Main Responsibilities:
-Monitoring servers, applications, database, and 3rd party tools and technologies and taking actions accordingly as per the instructions being given to you
-Working as a member of a diverse team of technical experts
-Participating in training, upgrading skills related to current and future technologies
-Mitigating or resolving incoming incident and support requests and escalate to appropriate teams as necessary
Requirements
-Strong teamwork, interpersonal skills, and interest in knowledge upgrading
-Strong organizational skills and the ability to set priorities in a high-pressure environment
-Rotational Shiftwork
-Work in customer place
-Expertise: Linux/UNIX command-line instructions
-Good command of English