This person is responsible for establishing, evaluating, and upgrading all the operation processes. Also, She/He will identify and solve issues relating to the performance of the business operations.
Duties:
● Review company policies and business processes.
● Work closely with executive management to achieve outcomes based on company goals.
● Recommend and update policies and procedures to improve performance.
● Enhance workflow and cross-departmental engagements.
● Create monthly reports to management on key findings and assessments.
● Keep updated on industry and market trends.
● Ensure that companies comply with the stipulated principles and standards.
● Work with 3PLs to provide corrective actions to improve on-time delivery performance and service-related issues.
Requirements
● Bachelor's or Master's degree in Industrial Engineering or any other related fields.
● Minimum 3 years as an analyst in a professional setting.
● Strong foundation in high volume operations setup; preferably in consumer businesses (e-Commerce, FMCG, Logistics).
● Excellent management, communication, and reporting skills.
● Problem Solving and Handling stressful and complicated situations.
● Strong attention to detail.
● Excellent analytical skills.
● Sufficient statistical and mathematical skills.
● Ability to resolve complications and carry out quality reviews.