IT Software Admin

Job Description

• System Ownership – Maintain, optimize, and enhance system performance, identifying opportunities for improvement.
• Application & Database Support – Oversee database scripts, troubleshoot issues, and ensure seamless operations.
• Process Development – Analyze workflows and propose solutions for greater efficiency.
• Problem Solving – Conduct root cause analysis to resolve issues and prevent future disruptions.
• Technical Assistance – Act as a system admin, while also contributing to IT support through
• phone-based assistance.
• Collaborate with the Help Desk to ensure smooth daily operations.

Requirements:

• Bachelor’s degree in IT or related fields (Associate's degree is acceptable).
• 2 to 3 years of experience in IT system administration and support (FMCG background is a plus).
• Strong SQL skills, including database monitoring and script execution.
• Analytical mindset with experience in problem-solving & process development.
• Clear and effective communication skills, especially over the phone.
• Ability to learn quickly, adapt to new technologies, and drive system improvements.
• Ability to understand and communicate in English.