● Provide application and technical support to all departments for different information systems.
● Assist in coordinating information systems technical activities with 3rd Parties towards seamlessly implementing change and formulating change requests to the newly implemented template solution.
● Maintain up-to-date documentation as a reference point for the team.
● User support and problem-solving related to all systems.
● Create testing scenarios, recording test results and related data for all IS projects or changes.
● Learn and research new technologies to suit needs and requirements.
● Create a Power BI dashboard regarding defined KPIs.
Requirements
● At least a Bachelor's degree, preferably, in Computer Engineering (Software), or Industrial Engineering.
● At least 3 years of relevant work experience.
● Working experience in a software company is an advantage.
● Experience in ERP implementation projects.
● Familiarity with FMCG, the pharmaceutical industry, and process documentation will be an advantage.
● Experience in each business process will be an advantage (finance, management accounting, sales, logistics, material management, procurement, and human resource management).
● Fluent in English, both verbal and written.