

Job Description
● Analyze users' problems and provide appropriate solutions to solve them ● Document technical documentation on how to solve business users' problems in the confluence system ● Monitor the performance of unit experts and execution and execution of Business User requests if needed ● Provide documented and continuous reports on the performance of the unit to the relevant manager and etc. ● Probation period: 3 Months. ● Working hours: Saturday to Wednesday from 07:30 am to 16:30 pm. ● Travel requirements: Limited. ● Commission, bonus, and benefits: Convenience packages, supplementary insurance, lunch, etc.
Requirements
● Bachelor's or Master's degree in Computer Engineering. ● At least four years of work experience. ● Fluent in installing, configuring, and debugging Windows operating systems (XP, 7,8,8.1,10). ● Familiarity with macOS operating system. ● Fluent in installing Windows-based software in the field of business users. ● Familiar with the steps of installing macOS-based software. ● Fluent in installing and configuring computer hardware. ● Fluent in Windows Server in the field of administration. ● Fluent in network configuration and troubleshooting. ● Proficient in issue tracking and documentation tools to record and investigate Jira and Confluence problems. ● Familiar with software installation issues and internet connection of Android and IOS-based phones. ● Mastery of Network+. ● Familiar with English for technical studies. ● Familiar with the concepts of IoT and ITIL. ● Ability to do teamwork. ● Ability to communicate effectively.
Employment Type
Job Category
Seniority
Details
Employment type
Job Category
Seniority