Job Description
- Oversee all aspects of daily operations including opening and closing procedures.
- Maintain a positive work environment, motivating and inspiring the team to deliver excellent customer service.
- Monitor and maintain cleanliness, hygiene, and safety standards to comply with health regulations.
- Implement efficient processes and workflow to enhance productivity and profitability.
- Collaborate with the production unit team to ensure consistent quality and innovative products.
- Ensure compliance with food safety regulations and sanitation practices.
- Ensure high-quality food presentation and customer experience.
- Provide training, guidance, and support to the employees to ensure consistency in service and adherence to company standards.
- Create and maintain employee schedules, optimizing staffing levels to meet operation demands while controlling labor costs.
- Perform weekly/monthly inventories and guarantee their accuracy.
- Manage the annual operation budget, sales, food costs, labor costs, Opex, etc.
Requirements
- An end-of-service or exemption card is mandatory for men.
- 2 years of team lead experience in the food and beverage industry.
- Proven experience in a similar role.
- Ability to motivate and inspire a team.
- Excellent interpersonal and communication skills.
- Professional English proficiency.
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