Documentation and Traffic Control Specialist

Namdaran Transport & Logistics Co. Tehran

Posted 2 years ago

Job

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Salary

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Job Description

● Contact through emails and phone calls to provide appropriate service in a timely manner ● Maintain and develop relationships with clients via telephone calls and emails ● Make accurate calculations ● Maintain and file all records in accordance with company procedure ● Validate reports on a regular basis and ensure the freight rates, vessel schedules, required transportation services, etc. are given accordingly ● Entry all transportation documents into the company database ● Responsible for ensuring each shipment generates the maximum contribution to the company by keeping a constant focus on meeting the required service levels

Requirements

● Bachelor's or Master's degree. ● At least 3 years of work experience in customer service and documentation, preferably in the transportation business. ● Air, ocean, and land freight import or export experience in freight forwarding with leadership experience will be an advantage. ● Ability to work in a fast-paced and deadline-driven office environment. ● Knowledge of all import or export regulations and documents. ● Excellent verbal and written communication skills. ● Exceptional customer service and follow-up skills.

Employment Type