Chief Operating Officer (COO)

Job Description

Management of Daily Operations:

• To manage all operational aspects of the business, including departments like finance, human resources, and sales.

Process Optimization:

• To identify areas for improvement in workflows and implement strategies to enhance efficiency and productivity across all departments.

Performance Monitoring:

• To track key performance indicators (KPIs) to assess operational effectiveness and identify areas requiring attention.

Team Leadership:

• To lead and motivate teams, ensuring they have the resources and guidance to meet operational goals.

Budget Management:

• To control operational budgets, ensuring resources are used effectively and efficiently.

Relationship Management:

• To build and maintain strong relationships with internal stakeholders, external partners, and other relevant parties.

Risk Management:

• To identify and mitigate operational risks to ensure the smooth functioning of the organization.

Innovation and Technology:

• To evaluate and implement new technologies to improve operational efficiency and maintain a competitive edge.

Compliance:

• To ensure compliance with all relevant regulations and legal requirements.

Requirements:

• Master's degree in Business Administration, Engineering, or a related field; an MBA degree is preferred.
• Five to seven years of experience as a C-level management/business COO or in a similar leadership role within the sales industry.
• A machinery-related business field would be preferred.
• Strong understanding of business functions such as sales and after-sales service, finance, HR, ordering, and supply chain management.
• Excellent leadership, communication, and interpersonal skills.
• Excellent skills in effective follow-up and communication.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks simultaneously.
• Proficiency in English correspondence and technical-financial documentation.
• Willingness to travel as needed for client meetings, site visits, and industry events.