Job Description
• Modifying or planning and developing training model for the other teammates including the sales team, after sale and marketing, agents and customers. • Generating the technical contents in co-operation with the sales and marketing team for their sales or marketing purpose. • Performance management cycle (planning, Coaching, evaluating, feedback and improvement plans) for all the training courses with the target of people inside the PEA team, agents and end users. • Implementation the technical support department to answer the technical issues of customers, in the range of the SOHO users up to SMB and enterprise. • Implementation a training course for the after sale service team which enabling them to give the best possible service to the end users. • Planning for company network maintenance with attention to the security reliability and accessibility and controlling.
Requirements
• Network+ • CCNA • CCNP • Familiar with Mikrotik technologies (MTCNA) • University degree in IT, Computer or related • Good Command in English • Minimum 4 years of experience Other certifications which account as advantage: • Open source VOIP systems, especially Elastix. • Familiar with Microsoft services • Familiar with Virtualization based on ESX • Familiar with video surveillance products and solution. • Familiar with storage solution and its knowledge. • MCSE, MCITP • Excellent interpersonal skills • Excellent verbal and written communication skills • Good communication and team working skills • Hard Working • High problem solving and decision making skills • Excellent time management and organizational skills to meet deadlines • Ability to pro-actively learn new technology, processes and other skills
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
