Job Description
To promote and sell the flydubai product in the sales shop whilst ensuring a high level of customer service is maintained Key Activities: • Providing customers with information about flydubai flights, schedules, product, terms and conditions • Guiding customers on destinations flydubai operates to • Making new bookings, modifying existing bookings, issuing tickets on flydubai flights as per customer request • Submitting daily sales reports to Supervisor and/or Retail Manager • Prepare periodic/ad-hoc reports for use by commercial department • Re-booking passengers affected by flight disruptions or cancellations • Co-ordinate with agency support, reservation support or airport services as and when required
Requirements
Education: • A levels • A diploma or certification in airline ticketing/travel management or IATA diploma will be an advantage Experience: • Minimum of 1 year experience working for an airline or travel agency in a ticketing role Additional Requirements: • Good in spoken and written English is essential • Thorough knowledge of MS-Office
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