Job Description
1 - Supervisor business customers 2 - Team leader 3 - Team Leader Voice Services 4 - Team Leader Data services Level 2 5 - Team Leader Data services Level 1 6 - Team Leader Claims and Complaints 7 - Specialist Information management 8 - Specialist Claims and Complaints 9 - Agent Voice Services 10 - Agent Data services Level 2 11 - Agent Data Services Level 1
Requirements
. Minimum high school diploma is required . Experience in inbound voice services is an advantage . Excellent verbal and written communication skills with demonstrated ability to articulate . Ability for fast and accurate typing of data entries . Strong ability to work under pressure with positive attitude . Knowledgeable of customer orientation and service . Ability to be detailed and focus on results . Ability to learn quickly and responsible for work
