Job Description
-Monitor servers for hardware and software alerts to ensure a high level of data integrity and availability -Work on internal and customer facing support tickets and interact directly with customers -Work with other departments to ensure that Operations service levels are being met and exceeded -Enforce company security policies and other compliance requirements -Basic knowledge on how to assemble and troubleshoot server hardware -Perform upgrades to existing systems, such as servers, storage arrays, and equipment racks -Understanding of RAID technology, configuration and troubleshooting -Experience in production level support for Windows and Linux server OS including provisioning, monitoring, backups, updates -In-depth knowledge of VMware, and cluster technology -Strong experience with storage architecture and administration (SAN, NAS, Fiber channel, iSCSI) -Experienced with operating systems and Storage Area Networks (SAN) and backup solutions
Requirements
-Bachelor of computer or Bachelor of electrical -A + certification (preferred) or equivalent work experience required -Linux + or LPI certification (preferred) or equivalent work experience required -Microsoft certification (preferred) or equivalent work experience required -VMware Certified Professional (VCP) or equivalent work experience required -Over 2 years of experience supporting large, Enterprise customers in an Operations environment -Open to provide after-hours support as needed -Excellent organization and follow-up skills -Manage multiple activities and projects -Work independently, without direct supervision -Strong troubleshooting and performance tuning skills
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
