Software Support Expert

Software Support Expert

Job Description

-Answer user inquiries regarding tablet software or hardware operation to resolve problems -Oversee the daily performance of tablets and apps -Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve problems or to provide technical assistance and support -Set up equipment for employee use, performing or ensuring proper installation of apps, operating systems, or appropriate software -Develop training materials and procedures, or train users in the proper use of hardware or software -Back up data -Configure security settings or access permissions for groups or individuals -Analyze and report security or other problems -Identify the causes of problems, using diagnostic testing software and equipment -Document support activities

Requirements

-Minimum 3 years experience with sales & distribution apps like Varanegar, especially in Distribution Companies.

About Company

500 employees or more

Tehran Bouran Co. was founded in 1989 as the exclusive distributor of Gillette products. After P&G acquired Gillette Company, TB became the exclusive distributor of Procter and Gamble portfolio. TB is a distribution company with the experience of working with some of the best multinational principles worldwide such as P&G, Miele, Kenwood, Braun, Bahlsen, Kellogg's and Duracell. At TB, we believe that team work and enthusiasm are the two key elements of success. People around the world, trust in brands as well as the quality of our variety of products. We aim to provide best-in-class brands to the Iranian consumers to improve their quality of life.

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