Software Developer & Support

Software Developer & Support

Job Description

Duties include but not limited to: - Develop SDK wrapper - Develop Diagnosis tools - Support help desk member to assist users with resolving software issues and questions - Hands on customer support software (Ticketing System) - Test applications to ensure functionality, quality and performance - Review user feedback, use cases and functional requirements - Validate and document reported software bugs - Track user requests for features and changes - Provide metrics reporting to support the software development initiatives - Follow up with customers to ensure issue has been resolved

Requirements

- University Qualifications: BSc, MSc Degree in Computer Engineering, IT engineering, or equivalent. - Nature and length of previous experience: 3 years of related experience. - Specialist knowledge: Strong software development skills with C# - Familiar with C, C++, java - Familiar with Database and Web logic - Familiar with network concepts . - Soft Skills and Personality traits: Strong troubleshooting skills, Strong written and verbal communication skills - Strong critical and creative thinking skills - Ability to support users by phone and email - Ability to build strong relationships with clients, partners and co-workers - Teamwork oriented, active and energetic individual, Self-motivated person - Must be able to multitask and work well under pressure within a diverse team environment.

About Company

100-499 employees

Matiran, the sole identity and travel document provider and one of the biggest IT total solutions suppliers, established in 2007. Its activity is a follow: 1- Physical Protection of the ID documents 2- Development and Improvement of ID database as well as its personalization 3- Digitalizing the existing document and moving forward to the smart e-ID documents Career: Matiran have approximately 350 employees. We encourage creativity and initiative, recognize individual and team contributions and give all of our employees the opportunity to develop to their full potential. At Matiran our employee’s shares success stories every day. A career at Matiran means a career with an international technology group, but it also means helping to shape the future. What we have done and what we can offer? We offer the following solutions to different industries’: • Public Key Infrastructure Solut...

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