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Software Developer & Support

Matiran Tehran

Posted 7 months ago

Job Description

Duties include but not limited to: - Develop SDK wrapper - Develop Diagnosis tools - Support help desk member to assist users with resolving software issues and questions - Hands on customer support software (Ticketing System) - Test applications to ensure functionality, quality and performance - Review user feedback, use cases and functional requirements - Validate and document reported software bugs - Track user requests for features and changes - Provide metrics reporting to support the software development initiatives - Follow up with customers to ensure issue has been resolved

Requirements

- University Qualifications: BSc, MSc Degree in Computer Engineering, IT engineering, or equivalent. - Nature and length of previous experience: 3 years of related experience. - Specialist knowledge: Strong software development skills with C# - Familiar with C, C++, java - Familiar with Database and Web logic - Familiar with network concepts . - Soft Skills and Personality traits: Strong troubleshooting skills, Strong written and verbal communication skills - Strong critical and creative thinking skills - Ability to support users by phone and email - Ability to build strong relationships with clients, partners and co-workers - Teamwork oriented, active and energetic individual, Self-motivated person - Must be able to multitask and work well under pressure within a diverse team environment.

Job Category:

IT - Software & Web Development

Employement type:

Full Time

Job Category:

IT - Software & Web Development

Employement type:

Full Time

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