-Participates in formulating and administering policies, directing and coordinating all operations departments’ activities to develop and meet business and profitability growth objectives.
-Reviews analyses of activities, costs, operations and forecasts data to determine department or division progress toward stated goals and objectives.
-Confers with the team to review target achievements.
-Develops, reviews, updates, and implements business strategic planning, including operations, financial performance, and marketing.
-Oversees operations to ensure minimum cost and to meet demand growth.
-Overseeing inventory, distribution of goods and facility layout.
-Oversees key projects, processes and performance reports, data and analysis.
-Reviews and approves the preparation of accounting analysis for budgetary planning and implementation and financial reporting.
-Develop strategies and set the budget for the operations department in accordance with the company's main strategy.
-Develop a strong and comprehensive department KPI framework, ensuring all key performance and cost targets are met in conjunction with excellent customer experience.
-Develop initiatives to improve speed, efficiency and the quality of the current process and make our customer experience better than ever.
-Supporting and mentor managers ensuring team goals are met and Digikala corporate values are respected. Develop a train-the-trainer mentality to ensure scalability of operations.
-Lead, motivate and support a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports.
-Work closely with technology teams to develop a joint system road map between technology and operations.
-Maintain health and safety standards within area and promote a positive health and safety culture on site.
-Providing data points for the preparation of business reviews and planning reports.
-Develop integrated schedule and risk management platform and processes.
-Work within an ambiguous and fast-moving environment.
-Bachelor or master degree holder in/Engineering/ supply chain/logistics/MBA or related fields.
-5 to 10 years of management experience in the field of operations in big scale companies.
-Prior working experience in e-commerce or FMCG industries is preferred.
-Strong people management experience.
-Strong numeric and analytic aptitude.
-Excellent motivational and communication skills with an ability to inspire and lead others.
-Excellent written and verbal communication skills.
-Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
-Ideal Range: Min 35.
-Fluent in English.
-International/regional experience is a plus.
-Experience in management, operations, and leadership.
-Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
Transport & Logistics
Transport & Logistics
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