Senior Operations Manager

digikala Group Tehran

Posted 5 months ago

Job Description

-Participates in formulating and administering policies, directing and coordinating all operations departments’ activities to develop and meet business and profitability growth objectives. -Reviews analyses of activities, costs, operations and forecasts data to determine department or division progress toward stated goals and objectives. -Confers with the team to review target achievements. -Develops, reviews, updates, and implements business strategic planning, including operations, financial performance, and marketing. -Oversees operations to ensure minimum cost and to meet demand growth. -Overseeing inventory, distribution of goods and facility layout. -Oversees key projects, processes and performance reports, data and analysis. -Reviews and approves the preparation of accounting analysis for budgetary planning and implementation and financial reporting. -Develop strategies and set the budget for the operations department in accordance with the company's main strategy. -Develop a strong and comprehensive department KPI framework, ensuring all key performance and cost targets are met in conjunction with excellent customer experience. -Develop initiatives to improve speed, efficiency and the quality of the current process and make our customer experience better than ever. -Supporting and mentor managers ensuring team goals are met and Digikala corporate values are respected. Develop a train-the-trainer mentality to ensure scalability of operations. -Lead, motivate and support a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports. -Work closely with technology teams to develop a joint system road map between technology and operations. -Maintain health and safety standards within area and promote a positive health and safety culture on site. -Providing data points for the preparation of business reviews and planning reports. -Develop integrated schedule and risk management platform and processes. -Work within an ambiguous and fast-moving environment.

Requirements

-Bachelor or master degree holder in/Engineering/ supply chain/logistics/MBA or related fields. -5 to 10 years of management experience in the field of operations in big scale companies. -Prior working experience in e-commerce or FMCG industries is preferred. -Strong people management experience. -Strong numeric and analytic aptitude. -Excellent motivational and communication skills with an ability to inspire and lead others. -Excellent written and verbal communication skills. -Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. -Ideal Range: Min 35. -Fluent in English. -International/regional experience is a plus. -Experience in management, operations, and leadership. -Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.

Job Category:

Transport & Logistics

Technician

Employement type:

Full Time

Job Category:

Transport & Logistics

Technician

Employement type:

Full Time

To see more jobs that fit your career