Job Description

1- Preparing and documenting policies and strategies relevant for quality and safety and present them to managing director for approval. 2- Preparing and documenting quality and safety manual, procedures and instructions related to quality system with cooperation of other managers. 3- Monitoring all activities related to quality of services provided for customers through system audit 4- Identifying and evaluating risks related to safety and quality and proposing to managing director to mitigate them 5- Supervision on accurate implementation of quality and safety based on related procedures 6- Attempting to overcome management system deficiencies for appropriate adoption of resources, elimination of scraps and reworks and establishing coordination within activities 7- Cooperation with managers for determining and monitoring KPIs for measuring efficiency and productivity of staff, processes and management system 8- Analyzing conformance of services provided for customers to their expectations through analyzing market, customer complaints and similar items with cooperation managers 9- Preparing management review reports in planned or occasional intervals of safety and quality system performance and proposing for improvements 10- Ensuring availability and updating status of documents related to quality and safety system 11- Considering ethical values of company