Job Description

Specialized experience includes prioritizing and skill in time management essential in a multifaceted, multidisciplinary operation to handle several conflicting or competing needs for service; resolving problems associated with completing and processing the secretarial and clerical work of an office; processing personnel referrals; processing information requests, correspondence controls, and interoffice communications; applying extensive skill in operating state of the art automation equipment including computer terminals, typewriters, printers, computer software such as Word, Excel, PowerPoint, Databases, and electronic mail (Outlook), and other office equipment; preparing and reviewing correspondence for completeness and accuracy including English grammar, spelling, punctuation, and proper formatting; analyzing and interpreting data in order to generate clear, precise written correspondence, and forms; transcribing dictation and meeting minutes; maintaining time and attendance records; providing coverage; communicating with individuals and/or groups of varying backgrounds and levels; and delivering consistent exceptional customer service while receiving visitors, telephone calls, and handling complaints and requests for information.