Job Description

The Sales Representative is responsible for reaching sales targets and maximizing revenue in the existing business segment for Lufthansa / Lufthansa Group. She/he manages and develops customer portfolios, mainly through personal sales visits. In addition, she/he applies an entrepreneurial mind set to constantly look for new ways to develop revenue through partnerships, new contracting approaches, multiple distribution options and preferred product displays. Dependent on the assignment focus the tasks include the following: Contracting: • Comprehensive preparation of contract negotiations (including quotations) • Negotiate contracts with high potential / high volume companies identified Steering and monitoring: • Identifying new revenue potential in existing portfolio and act as a real sales entrepreneur in developing and implementing new products in order to stimulate further revenue growth • Arrange and prepare timely and comprehensive customer visits • Initiate, organize and carry out sales promotion activities • Act as a distribution consultant when it comes to existing and future new booking channels • Act as the spearhead for the timely and effective distribution and collection of information to and from the customer and travel agents • Dedicated patron ship for OBE/Leisure/Groups/Premium (if applicable) • Documentation of sales visits • Regular feedback and performance meetings Follow-up and actions: • Follow-up analysis and action plans based on opportunities and requirements out of customer meetings • Implement subsequent improvement products/process to relevant customer/travel agent • Forwarding relevant queries to customer care unit or provider • Participation in other duties as assigned