Job Description

1. Demonstrate strong leadership and management skills, communicate effectively, manage multiple workloads and coordinate all QC activities with the Senior Quality Manager. 2. Work closely with all departments including the commercial and logistics departments to help understand customer requirements and plan the timely testing and release of product batches and assist with the review of all QC analytical data and ensure that right first Time KPIs are achieved. 3. Install a KPI system 4. Manage and schedule routine and annual maintenance, troubleshooting and of all analytical equipment and analytical practices and procedures in order to uphold continuous improvement. 5. Manage Analyst work schedules and ensure that planned work is effectively communicated and adhered to. 6. Manage Analyst timesheets, holiday and coordinate all laboratory events and manage laboratory audits and findings. 7. Manage Analyst training curriculum and maintain and update all laboratory and analytical documentations. 8. Manage and maintain all laboratory software. 9. Troubleshoot all QC analytical methods, equipment and calibrations. 10. Support continuous improvement in the laboratory and identify gaps in the current QC processes and plan improvement/ implementation with the QC Manager. 11. Act as a primary contact for laboratory related queries and liaise extensively with internal and external customers. 12. Ensure all testing and associated activities are performed in accordance with GMP and strict industry compliance standards. 13. Manage the QC laboratory waste program and ensure that all QC generated waste are properly segregated and disposed. 14. Manage all laboratory OOS, OOT, deviations and change controls and liaise with QA etc 15. Be responsible for equipment qualification, calibration and maintenance 16. Be responsible for all method validations 17. Be responsible for Technical Agreements related to the department 18. Be responsible for the stability studies program of the company 19. Be familiar with Eudralex Vol IV and other related directives and regulations especially those related to QC work. 20. Sampling plans and retained sample management 21. Chemical, microbiological, biological, and physical testing/ batch analysis 22. Out of Specification (OOS) result investigations and trending 23. Specification approval 24. Release of raw materials, packaging components, in process materials 25. Approval of in-process controls 26. Calibration verification of QC equipment 27. Management of reference standards 28. Qualification of QC equipment 29. Stability program, controls and testing 30. Complaint analysis 31. Testing of validation samples 32. Contribution to raw material supplier approval 33. Assistance in audits of contract labs 34. Quality Agreement evaluation 35. Annual Product Review (APR) data compilation 36. Pharmacopoeia reviews 37. Supplier testing approval 38. Statistical Process Control (SPC) / Statistical Quality Control (SQC) 39. Environmental monitoring 40. Global specification standardization 41. Analytical Development either as part of QC or separate organizational unit (e.g. method development, method validation, specification generation, method transfer, new QC technologies Pharmacopoeia review, troubleshooting) 42. To participate in analytical method transfers 43. Participate in supplier or vendor audits, qualification related to QC activities 44. The authorization of written procedures and other documents, including amendments related to QC testing 45. QC premises hygiene. 46. The retention of relevant records. 47. The monitoring of compliance with the requirements of Good Manufacturing Practice in the QC department 48. Ensuring that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management 49. Any other duties assigned by the Quality Senior Manager related to the pharmaceutical industry