مدیر آموزش محصولات

Job Description

Job Description
The Training Manager is responsible for designing, implementing, and continuously improving training programs for customer-facing field teams to ensure strong product knowledge and mastery, ethical promotion practices, and superior selling skills. This role plays a critical part in driving sales force effectiveness and supporting business growth through capability building.

You are responsible of training and coaching activities to increase performance and business results for all pharmaceutical and any additional promoted products. Additional responsibilities include interacting with key internal departments, assisting in maximizing opportunities and performance for pharmaceutical products and special products as assigned.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

- Works directly with field and corporate management, to design and deliver educational training for field sales managers, field management, marketing personnel, clinical and medical personnel on pharmaceutical products and services.
- Works in conjunction with R & D team to develop, organize and deliver on-boarding training.
- Works with management to conduct ongoing needs assessment for pharmaceutical products training to develop appropriate educational curricula for personnel including slides and materials appropriate for delivery in instructor lead training sessions and web-based media.
- Works in conjunctions with sales management and marketing managers to develop, organize and deliver training during national and regional meetings.
- Works in conjunctions with sales and brand managers to develop, organize and deliver corporate training sessions on the product portfolio.
- Monitors and assists with skill development of the sales staff in conducting sales with customers.
- Works with Marketing and R & D teams to manage the development of training materials from the conception stage to the printing and distribution stage.
- Responsible for management of the LMS system.
- Collaborates with Medical teams to create appropriate on-going clinical education and training for the sales force.
- Ensures that necessary resources and tools are available to sales force regarding pharmaceutical product offering.
- Manages and provides support and guidance to all direct reports to achieve individual as well as team objectives and goals.
- Provides informal feedback to staff on an ongoing basis and formal feedback in the form of the annual performance evaluation.
- Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
- Determines methods and procedures on new assignments and may coordinate activities of other personnel.
- Networks with key contacts outside of area of expertise.
- Assists with various projects as assigned by direct supervisor.
- Attends regional and national conferences as required.