مهندس کارایی و ظرفیت

Job Description

•  To enforce continual stability of quality and performance of the ICT systems and applications, it as well as ICT in order to offer better services to MTNIrancell customers and increase its market share.
• To liaise with all vendors to ensure integration of statistical platforms, and ensure integrity between vendors where necessary.
• To execute system engineering in the field of performance of its systems and applications, it as well as ICT, at various levels of operation and initiating actions to improve the quality, availability, and measurement of this area.
• To implement the installation, configuration, utilization, and maintenance of monitoring solutions or tools including but not limited to hands-on experience with Zabbix, Linux, Web Server types (e.g. Apache), MariaDB, and PHP.
• To implement system modeling for all its systems both on the system and service levels in order to radically increase the capability and reduce the time of trouble isolation, trouble finding, and troubleshooting.
• To determine measurement points on systems based on performance, capacity, and business requirements considering the system model.
• To assimilate the performance of the ICT systems and applications, it as well as ICT, in the overall network and analyze cross-systems impact with the various vendors present in the Irancell network.
• To identify KPI objectives of the ICT systems and applications, it as well as ICT, as specified by the license and contractual terms and conditions, and ensure SLA KPIs are met.
• To implement and develop an automated and effective measurement environment for its systems and applications, it as well as ICT including the definition, refinement, selection, and implementation of network performance tools, as applicable to the abovenamed systems.
• To work across multiple technical domains, business teams, and managed service vendors in order to ensure the end-to-end availability and stability of business-critical services at all times (24/7).
• To report regularly and comprehensively on the progress and activities of its systems and applications, it as well as ICT, consolidated and vendor-specific with a focus on detecting bottlenecks and recommending service enhancements.
• To ensure statistical accuracy in the various data collection packages from various oss (operation and support system) elements and their northbound interfaces.
• To build up stats to perform trend analysis and troubleshoot areas of non-performance within the ICT systems and applications, it as well as the ICT environment.
• To raise and track performance and capacity issues or failures by analyzing its systems and applications, it as well as ICT, and recommending corrective actions.
• To implement a technical system survey with a focus on system capabilities and limitations in the areas of capacity and performance to provide recommendations on capacity requirements and performance improvements.
• To enforce continual stability of quality and performance of the ICT systems and applications, it as well as ICT in order to offer better services to MTNIrancell customers and increase its market share.
• To liaise with all vendors to ensure integration of statistical platforms, and ensure integrity between vendors where necessary.
• To execute system engineering in the field of performance of its systems and applications, it as well as ICT, at various levels of operation and initiating actions to improve the quality, availability, and measurement of this area.
• To implement system modeling for all its systems both on the system and service levels in order to radically increase the capability and reduce the time of trouble isolation, trouble finding, and troubleshooting.
• To determine measurement points on systems based on performance, capacity, and business requirements considering the system model.
• To assimilate the performance of the ICT systems and applications, it as well as ICT, in the overall network and analyze cross-systems impact with the various vendors present in the Irancell network.
• To identify KPI objectives of the ICT systems and applications, it as well as ICT, as specified by the license and contractual terms and conditions, and ensure SLA KPIs are met.
• To implement and develop an automated and effective measurement environment for its systems and applications, it as well as ICT including the definition, refinement, selection, and implementation of network performance tools, as applicable to the abovenamed systems.
• To work across multiple technical domains, business teams, and managed service vendors in order to ensure the end-to-end availability and stability of business-critical services at all times (24/7).
• To report regularly and comprehensively on the progress and activities of its systems and applications, it as well as ICT, consolidated and vendor-specific with a focus on detecting bottlenecks and recommending service enhancements.
• To ensure statistical accuracy in the various data collection packages from various oss (operation and support system) elements and their northbound interfaces.
• To build up stats to perform trend analysis and troubleshoot areas of non-performance within the ICT systems and applications, it as well as ICT environment.
• To raise and track performance and capacity issues or failures by analyzing its systems and applications, it as well as ICT, and recommending corrective actions.
• To implement a technical system survey with a focus on system capabilities and limitations in the areas of capacity and performance to provide recommendations on capacity requirements and performance improvements.