Job Description
-Manage the activities of Operations teams in Rahbar Bazaar, ensuring both quality and efficiency (speed and cost effectiveness) for client deliverables. -Lead the transformation process in Operations for Rahbar bazaar: Implement global solutions for Iran business; Develop Design and Delivery function to embrace a customer-centric culture that yields improved operations with reduced delivery times. -Continue automation and migration of interviewing and data collection to mobile devices. -Collaborate in regional and global initiatives, developing personal top-to-top relationships with Kantar business leaders and key suppliers.
Requirements
-5 to 10 years’ experience leading data operations teams in medium/large complex matrix organizations. -1 to 3 years’ proven experience in leading transformation initiatives, successfully overcoming operational challenges to reduce cost and delivery time while improving quality and achieving high levels of customer satisfaction. -Excellent communication and skills to lead teams, colleagues and clients to achieve results through collaboration. -Experience building, leading and developing effective teams that deliver top results. -Business level written and spoken fluency in English. -Experience managing the entire process of market research studies from data collection to client deliverables is ideal; if not, interest to quickly learn and stay current on industry trends. -Undergraduate university degree, with postgraduate degree and/or additional project management and market research certifications desirable.
