Network Expert Golrang Industrial Group (GIG)

  • Full Time

  • Tehran

      -   Tehran

Posted 6 months ago

Job Description

•Main Objective: We are looking for a Network Expert for Golrang System. •Main Responsibilities: -Responsible to provide first level contact/technical assistance and support via telephone, email or in person for technology issues, service requests related to computer systems, hardware or software -Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. -Provide technical support for incoming queries and issues related to computer systems, software and hardware through phone, email, ticketing system or in person -Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority -Maintain the security of the network and administer internal controls, having overall control of antivirus and firewall -Manage PC set up and deployment for new employees using standard hardware, images and software and train computer users -Install, test, modify and configure workstations, peripheral equipment, printers, scanners, tablets and software -Modify configurations, utilities, software default settings, etc. for the local workstations -Install, configure ESX, VCENTER, VEEAM BACKUP

Requirements

-Bachelor degree in IT, Computer Science or Engineering -Minimum 2 years similar experience in IT help desk, service desk, and technical support -Demonstrated ability to work independently to resolve complicated problems -Strong customer service, communication, troubleshooting skills–call as needed in support •Technical abilities: -Pass successfully MTCNA and CCNA courses -MCSE certification is plus point -Vcp & Vcap certification is plus point *Gender Preference: Male

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