Job Description

. Achieves personal production targets while maintaining the required repair quality standards. . Performs all repairs, rework, test and documentation steps necessary to proceed . Troubleshoots down to the component level, repairs and documents all failures . Responsible for fault finding, repair, service and installation of mechanical equipment. . Refurbishes mobile phones, wireless devices and other related models/equipment Samsung Manufacturers. . Repair to include: Hardware level 1, 2, & 3 including Software Applications. . Implements locking/unlocking, language change and profiling of mobiles. . Disassemble/reassemble down to board and component levels. . Repairs accurately .Handles customer requests for technical assistance .Operates to required Company standard .Completes repairs to the required standard and returns them within the designated period .Assists in workshop maintenance to ensure a clean and healthy CSP environment. .Other duties as assigned.