Requirements
At least three years of experience in design, implement and maintain the processes of ITIL V3 and V4 framework or ISO20000-1:2011
Acquaintance with ISO9001:2015 and audit procedure
Acquaintance with ISO27000 and audit procedure
Familiarity with Network infrastructure
Familiar with software production processes
Expert in M.S. Office (Word, Excel, PowerPoint, MSP, and Visio)
Fluent in English
Excellent communication skills
Demonstrated ability to achieve individual and team goals
ITIL Certification version 3 and version 4
Service Management
configuration management
Network+ and CCNA
LPIC1
Resource Management
Ability to coach and mentor process staff
Good command in English Language.
Excellent verbal and written communication skills
