Job Description
• Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware. • Managing user accounts, permissions, email and Anti-virus. • Maintain daily performance of computer systems. • Install, modify and repair computer hardware and software. • Run diagnostic programs to resolve problems. • Install computer peripherals for users. • Follow up with clients to ensure issue has been resolved. • Have a good knowledge and enough experience to face unknown issues and resolve them. • Managing all system back-up and restore systems
Requirements
• Ability to analyze information and report on IT events • BS in computer Engineering (software, hardware), IT or computer science • Ideal Age Range: Maximum 30 • Familiarity with English language • Highly flexible, good communication skills and team working, well-organized, accountable • Mastering on Active and Passive networks equipment • Familiarity with computer systems (Software and Hardware) • Candidates must know MCSE (certified person is preferred) • Candidates must have enough knowledge in help-desk • Familiar with CISCO switches (layer 2 and 3) Candidate must know SQL server • Familiar with CRM concepts and software • Familiar with accounting software (Rahkaran systems is preferable)
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
