IP NOC Engineer

IP NOC Engineer

Job Description

-Use network tools to monitor core network and customer services -Proactively initiate incident management process -Perform diagnostics on all IP network and customer faults -Generate action plans to troubleshoot all IP network and customer faults -Track the incident management of proactive and reactive issues through the Trouble Ticket system. -Management and Technical escalation of Trouble Tickets in line with process -Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network -Take the lead in daily NOC operations as well as in emergency outage, like devising a restoration plan in the event of a main outage on IP network -Conduct trouble-shooting of VIP customer circuit issues & urgent cases. Provide high-level support for circuit related issues that were escalated from NOC

Requirements

-Bachelor degree of Electrical Engineering/Telecommunications, Computer Science, or similar fields -Minimum 3 years of work within IP Operations environment of a Telecom or large ISP -Minimum 2 years of work in a technical IP support position -Excellent IP, MPLS and routing knowledge (ISIS, BGP, OSPF, EIGRP) in an ISP environment -Excellent Cisco and HUAWEI hardware and IOS knowledge -Good understanding of IP/MPLS - VPNs &VRFs -Excellent troubleshooting skills for L2 /L3 protocols is a must -CCIE knowledge highly preferred -Understanding of Network Management Systems, willingness to learn and manage NMS servers for the network -Understanding of Telecom processes and best practices -Excellent written and verbal communication skill -With high troubleshooting skill; easily identify and solve technical issues -Have good communications skills in dealing with actual customers -Professional knowledge with ICT and telecommunication networks -Able to work with less supervision and a good team-player -Customer focused and result oriented -Hands-on working experience in telecom carrier area is a plus

About Company

500 employees or more

Mobin Net Telecom Co. is the largest nationwide wireless broadband (4G-WiMAX) operator in Iran with around 750,000 subscribers across 125 cities of the 31 Provinces. Mobin Net provides a wide range of services including dedicated broadband Internet access, VoIP, and VPN for both home and business users. Different services are provided for large Enterprises and organizations in the country relying on Mobin Net’s nationwide Network. With high security, reliability and availability of the network, Mobin Net has a dominant market share with over 63% of the emerging WiMAX in Iran. Recently, Mobin Net has upgraded its nationwide network technology to TD-LTE in accordance with global trends on 3GPP LTE standards.

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