Job Description

- Contact through emails and phone calls to provide appropriate service in a timely manner - Maintaining and developing relationships with Clients via telephone calls and emails - Making accurate calculations - Maintain and file all records in accordance with company procedure - Validating reports on regular basis & ensuring the freight rates, vessel schedules, required transportation services etc are given accordingly - Entry all transportation documents in company database - Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service levels

Requirements

- University qualification: At least BA/BS - Work experience: At least 3 year work experience in customer service and documentation, preferably in the Transportation business. - Ability to work in a fast-paced and deadline-driven office environment - Knowledge of all Import/Export regulations and documents - Excellent verbal & written communication skills - Exceptional customer service and follow up skills

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