مدیر فناوری اطلاعات و ارتباطات

Job Description

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.

Responsibilities:

• Manage and monitor hardware and software troubleshooting related to internal IT.
• Design, develop, implement, and coordinate IT and electronic data operations, policies, and procedures.
• Assign Helpdesk tasks to Help desk members and control the help desk operations.
• Prepare and deliver operational or project progress reports.
• Responsible for a wide range of tasks that support the smooth running of the company, from providing technical support to developing and implementing new IT systems.
• Supervise and coordinate technology installations, upgrades, and maintenance of essential IT infrastructure, including operating systems, applications, servers, email systems, laptops, desktops, software, and hardware.
• Plan, organize, control, and evaluate IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
• Ensure network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.

Benefits:

• Credit for vacations, gym, therapy, and internet costs;
• Social security and complementary insurance;
• Educational platform for advanced courses;
• Snappfood’s discount codes;
• Loans;