Help Desk - Garmdareh PersisGen

  • Alborz

      -   Garmdareh

Posted 7 months ago

Job Description

- Install, modify, and repair computer hardware and software - Diagnose and resolve technical hardware and software issues - Maintain daily performance of computer systems - Resolve technical problems with Local Area Networks (LAN) - Install computer peripherals for users - Stay current with system information, changes and updates - Prepare activity reports - Schedule Preventive Maintenance on Hardware - Review Event Viewer on Servers to solve the issues - Document network support activities and prepare related reports - Hands on Customer Support software (Ticketing System) - Respond to user inquiries regarding computer software or hardware - Follow up with customers to ensure issue has been resolved


- Excellent team work skills - Interested in new Technology & Research on IT Science - Accountable and Trustworthy - Expert in implementing network settings and design in LAN and WAN and monitoring tools - Familiar with VoIP, Video conferencing and Wireless communications - Experienced with Passive Network - Experienced Servers and Storage - Experienced with Microsoft Office 2010 and 2013 - Administration & Maintenance of Desktop's (Win7, Win8) - Familiar with Virtualization Technology (VMware)